Privacy policy

Last updated: July 26, 2026

Green2Go Sports operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a personalized shopping experience (the “Services”). Green2Go Sports is powered by Shopify, which enables us to provide these Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction through, or otherwise communicate with us via the Services. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or another individual, or that can reasonably be linked to you or another individual. Personal information does not include anonymous or de-identified information that cannot reasonably be used to identify you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from that information:

  • Contact Information: including your name, address, billing address, shipping address, telephone number, and email address.
  • Financial Information: including credit card, debit card, payment card, financial account details, transaction information, payment method, payment confirmations, and other payment-related information.
  • Account Information: including your username, password, security questions, preferences, and account settings.
  • Transaction Information: including products you view, add to your cart or wishlist, purchase, return, exchange, cancel, and your purchase history.
  • Communications: including any information you provide when contacting us for customer support or other inquiries.
  • Device Information: including information about your device, browser, network connection, IP address, and other unique identifiers.
  • Usage Information: including information about how and when you interact with or navigate the Services.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, such as when you create an account, use the Services, communicate with us, or otherwise provide information.
  • Automatically through the Services, including through your device and by using cookies and similar technologies.
  • From our service providers, who collect or process information on our behalf.
  • From our business partners and other third parties.

How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:

Providing, Personalizing, and Improving the Services

We use your personal information to provide the Services, including processing payments, fulfilling orders, maintaining your account, arranging shipping, handling returns and exchanges, remembering your preferences, enabling product reviews, recommending products, and improving your shopping experience.

Marketing and Advertising

We may use your personal information to send promotional emails, SMS messages, or postal mail and to display advertisements for products and services on our website and third-party websites based on your interactions with the Services.

Security and Fraud Prevention

We use your personal information to verify your identity, provide secure payment processing, detect and prevent fraud or other illegal activities, protect public safety, and safeguard our Services.

If you create an account, you are responsible for keeping your login credentials secure. We strongly recommend that you do not share your username, password, or other access credentials with anyone.

Communicating with You

We use your personal information to provide customer support, respond to inquiries, and maintain our relationship with you.

Legal Compliance

We may process your personal information to comply with applicable laws, respond to lawful requests from authorities, participate in legal proceedings, enforce our Terms of Service or other policies, and protect our rights, users, and Services.

How We Share Personal Information

We may disclose your personal information in the following circumstances:

  • To Shopify, vendors, and service providers who perform services on our behalf, including payment processing, IT services, analytics, customer support, cloud hosting, fulfillment, and shipping.
  • To business and marketing partners who assist with advertising and marketing activities. For example, Shopify may help deliver personalized advertising based on your interactions with our store and other merchants. These partners process your information according to their own privacy policies.
  • When you instruct us, request us, or otherwise consent to sharing information with third parties, such as shipping providers or social media integrations.
  • Within our corporate group and affiliated companies.
  • In connection with business transactions such as mergers, acquisitions, or bankruptcy.
  • To comply with legal obligations, respond to lawful requests, enforce our agreements, or protect the rights, property, and safety of our business, customers, or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information relating to your access to and use of the Services in order to provide and improve them.

Information you submit through the Services may be transferred to Shopify and shared with third parties located in countries outside your own.

To help protect, improve, and grow our business, we also use certain Shopify-enhanced features that rely on information gathered from your interactions with our store, other merchants, and Shopify itself.

In these cases, Shopify acts as the data controller for this processing and is responsible for handling requests regarding your rights.

For more information about how Shopify uses your personal information and your available privacy rights, please refer to Shopify’s Customer Privacy Policy and Privacy Portal.

Third-Party Websites and Links

The Services may contain links to third-party websites or platforms that are not owned or controlled by us. We are not responsible for the privacy or security practices of these third parties. We encourage you to review their privacy policies before providing personal information.

Information you voluntarily share on public or semi-public platforms may be visible to others without restriction.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from individuals below the legal age of majority in your jurisdiction.

If you believe that a child has provided us with personal information, please contact us so that we can remove it.

As of the effective date of this Privacy Policy, we do not knowingly sell or share the personal information of individuals under the age of 16, as defined under applicable law.

Security and Data Retention

While we implement appropriate security measures, no method of transmission or storage is completely secure. We cannot guarantee absolute security.

We retain personal information only for as long as necessary to maintain your account, provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements and policies.

Your Rights and Choices

Depending on your location, you may have some or all of the following rights:

  • The right to access your personal information.
  • The right to request deletion of your personal information.
  • The right to request correction of inaccurate personal information.
  • The right to receive a copy of your personal information and request data portability.
  • The right to manage your marketing communication preferences.

You may unsubscribe from promotional emails at any time using the unsubscribe link included in our emails. However, we may still send you non-promotional messages regarding your account or orders.

If you reside in the United Kingdom or the European Economic Area (EEA), you may also have the following rights:

  • The right to object to certain processing activities.
  • The right to restrict processing.
  • The right to withdraw consent where processing is based on consent.

You may exercise these rights through the Services where available or by contacting us using the contact details below.

We may verify your identity before fulfilling your request, as permitted by applicable law.

We will not discriminate against you for exercising your privacy rights.

Complaints

If you have concerns about how we process your personal information, please contact us using the details below.

If you are dissatisfied with our response, you may have the right to lodge a complaint with your local data protection authority.

International Data Transfers

Your personal information may be transferred to, stored, and processed in countries outside your country of residence.

Where required by law, transfers outside the European Economic Area or the United Kingdom are protected by appropriate safeguards, including the European Commission’s Standard Contractual Clauses or equivalent legal mechanisms, unless the destination country has been recognized as providing an adequate level of data protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.

Any updates will be published on this website, and the “Last updated” date will be revised accordingly.

Contact

If you have any questions about this Privacy Policy or our privacy practices, or if you wish to exercise your privacy rights, please contact us:

Email: info@green2gosports.com

Address:
Raadhuisplein 2 A
2042 LR Zandvoort
The Netherlands

For the purposes of applicable data protection legislation, Green2Go Sports is the data controller responsible for your personal information.